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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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marie Walker

March 12, 2025

5  out of  5
rating by marie Walker
"Had a very informative meeting with Patrick. He was knowledgeable on all my insurance needs. Professional and courteous."
We responded:
"Thank you Marie! Patrick is an asset!"
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Jennifer Lohmann

March 4, 2025

5  out of  5
rating by Jennifer Lohmann
"Excellent Team! Appreciate that they get it done when we need it!"
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Cole Winn

March 4, 2025

5  out of  5
rating by Cole Winn
"Jaida was very helpful and informative, she answered every question I had very thoroughly."
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Michaela Vick

February 19, 2025

4  out of  5
rating by Michaela Vick
"Tyler was very helpful! giving me great insight to different offers State Farm offers :)"
We responded:
"Michaela thank you for the review!"
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Mary Johnson

February 18, 2025

5  out of  5
rating by Mary Johnson
"We're in the early stages of setting up a non-profit. Insurance is a must. Our location is next door to Lance Snider at State Farm. Everyone we've met at their 29th Street location has greeted us with a smile and a warm welcome. We requested a quote from Lance and compared it to another agency. State Farm's coverage was much more affordable. I was struggling to prop a door open for a delivery. Lance witnessed this and volunteered to lend a hand. Miguel has been a great listener and directs us toward area resources. Additionally, when we visited with these kind men we realized we have similar values and priorities. We're pleased with our new site and having kind neighbors is an added bonus."
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Patricia Peddicord

February 15, 2025

5  out of  5
rating by Patricia Peddicord
"We have been extremely pleased with the attention and support we receive each time we have needed our insurance agent. They have always given us personal and professional time to make sure our questions and concerns were addressed."
We responded:
"Thank you Patricia! We appreciate your business!"
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Larry Schreiner

February 6, 2025

5  out of  5
rating by Larry Schreiner
"Last year I switched my insurance to State Farm for a rental property I have in Texas. Today I received a phone call from Patrick with Lance Snider’s office. I was most impressed with Patrick’s professionalism as we reviewed the coverages for my upcoming renewal. State Farm is excellent but I must say Lance… you and your staff are exceptional!"
We responded:
"Thank you Larry for the review! Patrick is definitely an asset!"
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Ed J

February 5, 2025

5  out of  5
rating by Ed J
"Had an amazing experience, Miguel was clear and very helpful to filling in my gaps in knowledge and presenting info about my policy and options without it becoming overwhelming. He broke it down into understandable terms and made sure it was clear before moving on. Very much a welcoming and respectful environment and did everything possible to make sure I was comfortable and at ease with my policy. 11/10"
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Charles Riddell

February 4, 2025

5  out of  5
rating by Charles Riddell
"Great people and fantastic prices. How much more could you ask for."
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Alexis Whitfield

February 4, 2025

2  out of  5
rating by Alexis Whitfield
"I had to come back and unfortunately edit my review of this state farm agent/office. I am going to leave my last review up because it wouldn't allow me to make another review only to edit this one and in keeping with my integrity I feel its only fair to show my original thoughts on this agent, which will be the last part of the review. NEW REVIEW: I have been with Lance's state farm agency for a few years. I have had no issues for the majority of my coverage with them up until recently. I got married in September of '24, so as couples typically do we were looking into combining our insurances. Now communication with them when dealing with the process of combining was great. However, a couple things got messed up during this process and it seemed like getting any communication let alone truthful/transparent communication was like pulling teeth. The ONLY reason I know the truth of any of this is because we love state farm so instead of switch companies we just switched agents who explained things to me transparently and thoroughly! First, I received multiple (anywhere between 5 and 7) packets with our new ID cards all of which were wrong. They either didn't include my husbands car/coverage or it had our last name misspelled (which I called a few times to try an get corrected and was told that it was corrected in the system, but in fact was not.) Second, we were quoted one thing but our bill kept showing something higher. Again, we called multiple times about this issue and when we spoke to Jada (this is who was "helping" us before and after combining our insurances) she just kept saying that what we were quoted was what was in their system. We tried calling multiple times after that to speak with Jada, but every time we called she was never in office/not available. It got to be such an issue with what felt like little to no help that I called and asked to speak with Lance who stated it was a "back of house" issue from adding my husband and that they were getting it worked out, but he asked us to give him until November 22nd, 2024, and he will give us a call back with more information or to make sure it was actually taken care of. We have still not received any call from him. I had my last straw when I called last week but couldn't get any answer, just a voicemail. In totally transparency the first time I called it was lunch and they are closed (I was unaware until I did later research on the app). However, I called over an hour later and I still got voicemail/no answer. The poor communication that happened only after combining mine and my husbands insurance was such a huge disappointment and left a bad taste for me. It was only made worse when I discovered that we didn't even have to combine agents to combine insurances, we could've just combined households and both stuck with our respective agents/kept our years of coverage with them. Yet, we were NEVER told that information. ORINGAL REVIEW: I don't ever feel compelled enough to write reviews but this agent deserves it. I am currently looking for quotes from other company's in order to lower one of my monthly bills, and while I am not going with Lance Snider his exceptional customer service is why he is getting 5 stars. I called him for a quote and we were working together to see what he could offer, he got my quote and himself said that he isn't comfortable with how much it is trying to charge me and reached out to other agents he knew that could help me get a lower rate than what I currently have. I appreciate that he isn't like these other insurance companies/agents who ignore what my goal was just to get money because I have experienced that numerous times before. Thank you so much Lance Snider for truly caring not only for your own customers but for people period, you are truly a 5 star agent!"
We responded:
"Alexis thank you so much for the thoughtful review. I love educating and advising people on their insurance. I hope one day I will be able to earn your business!"
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Fernie Perez

January 27, 2025

5  out of  5
rating by Fernie Perez
"Lance Snider State Farm is the best in the business. Had the pleasure of being greeted by Tyler Crone and he was very thorough on his answers to my questions and broke down which policy was best for me. Truly a masterclass in sales and customer service!"
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Chris Sanchez

January 27, 2025

5  out of  5
rating by Chris Sanchez
"I had the pleasure of speaking with Tyler a couple weeks ago. The call was concerning my vehicle insurance. I was shopping around in hopes for a better rate. I struck gold. Tyler was very patient with me. He took his time and really made sure that I was heard and taken care of. He provided me with a great policy at a better rate than the last provider. Incredible service. Incredible people. Thank you."
We responded:
"Thank you Chris! We appreciate your business!"
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Carla Lenford

January 16, 2025

5  out of  5
rating by Carla Lenford
"Best insurance company is with Lance Snider. His people really care, and I've never had an issue in over 10 years with the company!"
We responded:
"Carla we have loved servicing your account that last 10 years!"
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Justin Blum

January 16, 2025

5  out of  5
rating by Justin Blum
"I stopped by the office because I was switching my insurance to State Farm and Jaida made the experience and the transition super easy! She was so informative and friendly. If there was anyone that could make you feel like you’ve known someone forever it would be her. I’m super excited to be a part of this family. Thank you Jaida!"
We responded:
"Justin we appreciate the review! Jaida is an asset for sure!"
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Ariel Culupa

January 14, 2025

5  out of  5
rating by Ariel Culupa
"Went above and beyond :)"
We responded:
"Thank you Ariel!"
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STEPHANIE FORD

January 7, 2025

5  out of  5
rating by STEPHANIE FORD
"Initially, I was nervous just thinking about the idea of shopping around for a new insurance provider because of the complexity of my personal and business policies. However, Stephanie took the time to understand my specific needs, and didn’t rush me in the process; instead, she engaged in friendly conversation and offered tailored recommendations for coverage with a detailed explanation. It was clear that she genuinely cared about helping me find the right fit rather than just making a sale. I highly recommend Stephanie at Lance Snider State Farm for anyone looking for an individualized experience with exceptional service. 🤩👍🏼❤️"
We responded:
"Thank you Stephanie! Stephanie is an asset!"
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Guadalupe Guadarrama

January 6, 2025

5  out of  5
rating by Guadalupe Guadarrama
"My experience overall was very good, I received the help that I needed by Jaida Smith. I was also well educated on how to proceed insurance on my vehicle. Definitely would recommend to those seeking good quality insurance."
We responded:
"Thank you Guadalupe! We appreciate your business!"
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Sarah Pontruff-Bratz

January 6, 2025

5  out of  5
rating by Sarah Pontruff-Bratz
"I spoke with Patrick about my vehicle insurance coverage. He did a very thorough job of answering my questions. He was extremely kind and efficient and it was a genuine pleasure to speak with him. I have been insured with this agency since 2015 and highly recommend them."
We responded:
"Thank you Sarah! We appreciate your business!"
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Jordan Smith

December 14, 2024

5  out of  5
rating by Jordan Smith
"Patrick O’Connell was amazing and helped me and my father out big time, saved us so much !"
We responded:
"Thank you Jordan! Patrick is an asset!"
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Allison McCulloch

December 6, 2024

5  out of  5
rating by Allison McCulloch
"Tyler was very helpful and knowledgeable about the coverage I needed and was able to get me the best rates possible!"
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Lisa Ashford

December 4, 2024

5  out of  5
rating by Lisa Ashford
"Look no further than Lance Snider State Farm in Bryan, Texas for all your insurance needs! Lance is a pleasure to work with along with all his employees! From day one almost 10 years ago we have been nothing, but happy with their customer service! Today (12/4/24) I had some extensive questions and Patrick was so knowledgeable and attentive to all our needs! We couldn’t be happier!!! Thanks again Patrick and Lance Snider State Farm. Gig ‘em!"
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Kayla Holderman

December 3, 2024

5  out of  5
rating by Kayla Holderman
"Jaida at Lance Snider - State Farm is an incredible insurance agent! She is patient and takes the time to walk you through each item on your insurance policy and explain it in detail. I highly recommend Lance Snider - State Farm and Jaida if you want a personal, kind, and straightforward insurance process. I cannot say better things about this team!"
We responded:
"Kayla thank you so much for the kind words! We appreciate your business!"
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CorePump

November 26, 2024

5  out of  5
rating by CorePump
"Insured this bad boy for $20/month, can’t beat that deal anywhere! Jaida Powell was very helpful throughout the entire process."
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Connie Taylor

November 23, 2024

5  out of  5
rating by Connie Taylor
"Tyler was professional & concerned with my needs. The first time I contacted him about both home & auto insurance he was honest & told me he wasn’t able to help me cut my existing expense. I received a call 6 months later from him telling me he had flagged my request to recheck & I was able to save a considerable amount & receive more insurance coverage. I highly recommend this team & feel like I can trust their direction."
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Mark Macias

November 22, 2024

5  out of  5
rating by Mark Macias
"Nice people"