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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Don Rucker

October 7, 2025

5  out of  5
rating by Don Rucker
"Fast and friendly service. They were amazing with our kids."
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Wyatt Braswell

October 6, 2025

1  out of  5
rating by Wyatt Braswell
"Highly wouldn’t recommend this agent what so ever. I canceled my insurance the 23rd. They still charged me $450 which is crazy because my insurance is only $250. I called to get my money back and he sent an automated text saying I’ll have it by the 2nd of October. I still don’t have it and it is the 6th. I call a different statefarm number and they tell me they don’t even see my refund being processed meaning lance didn’t do anything to get me my money back. All he does is sit in that office or his house stealing peoples money and lying to them. I will make a formal complaint cause this is not the first time they have taken $450 from me. It’s outrages. You can’t just take peoples money and think it’s okay. You told me you put my refund into place and yet you have not. Lance is a liar and will only take your money he is not an agent who cares about his clients he only cares about taking your money. They charge me for a change in my policy over $200 that I’ll never see again. If you don’t want to get screwed don’t ever insure with this agent."
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Ethan Dawidowicz

October 4, 2025

5  out of  5
rating by Ethan Dawidowicz
"Jaida from Lance Snider State Farm has been tremendous help to me obtaining renter’s insurance. She went into thorough detail about what was covered and was very knowledgeable and approachable. I would recommend to anyone!"
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Mark Spears

September 16, 2025

5  out of  5
rating by Mark Spears
"Lance has done more good for us than any insurance agent we have ever had! Both auto and home insurance have been excellent and we were taken care of beyond the call of duty on Lance's /State Farm's behalf. I could not give a higher recommendation! Also, I must thank Jaida for her diligence and exemplary work with some changes to my policy."
We responded:
"Thank you Mark! I appreciate you trusting my agency with your insurance needs!"
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GUSTAVO FRAGA

September 9, 2025

5  out of  5
rating by GUSTAVO FRAGA
"Great experience, really help me out understand my policies, and offer really great costumer service"
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Logan Dotson

September 2, 2025

5  out of  5
rating by Logan Dotson
"Jaida was really nice and helpful!"
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Anna S.

August 11, 2025

5  out of  5
rating by Anna S.
"We have been members of Lance Snider - State Farm for years and I have enjoyed working with Patrick who assisted in reviewing my policy and answering my questions. He is patient and very knowledgeable in explaining the details. Thank you for the great customer service Patrick!"
We responded:
"Anna thank you for the review! Patrick is an asset to the agency."
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Belinda Thompson

August 5, 2025

5  out of  5
rating by Belinda Thompson
"Miguel was so sweet and very helpful. I feel he really cares. He's a great asset to us as customers."
We responded:
"Belinda thank you for the response! Miguel is a huge asset!"
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Tiffany Castillo

August 1, 2025

5  out of  5
rating by Tiffany Castillo
"I recommend Lance Snider- State Farm to all my family and friends! They have the best rates, knowledgeable employees and of course- BEST coverage! Call and ask for Jaida- awesome customer service!"
We responded:
"Thank you Tiffany! We appreciate your business!"
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TINGTING

July 23, 2025

5  out of  5
rating by TINGTING
"Jaida reviewed my policy for me and get me immediate quotes so that I can compare different options. Great and helpful services! Thank you!"
We responded:
"Thank you TingTing!"
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Courtney Wilson

July 11, 2025

5  out of  5
rating by Courtney Wilson
"I can’t say enough good things about this office. They cover our vehicles, personal home, and rental properties and are always so open and honest with us. Jaida is always fantastic to work with and is so helpful in ensuring I understand our coverage."
We responded:
"Thank you Courtney! We appreciate you!"
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Bethany S.

June 30, 2025

5  out of  5
rating by Bethany S.
"Jaida is amazing! Super friendly and very helpful. She made setting up insurance fun and easy. I love that State Farm offers the convenience of online access without sacrificing the in person human experience."
We responded:
"Bethany thank you for your review and business!"
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Ed J

June 27, 2025

5  out of  5
rating by Ed J
"Had an amazing experience, Miguel was clear and very helpful to filling in my gaps in knowledge and presenting info about my policy and options without it becoming overwhelming. He broke it down into understandable terms and made sure it was clear before moving on. Very much a welcoming and respectful environment and did everything possible to make sure I was comfortable and at ease with my policy. 11/10 Update; just finished a phone call follow up for policy and contact information with Jaida, very kind and helpful. Would very much recommend this group of agents, definitely gonna be staying with them!"
We responded:
"Thank you Ed! We appreciate your business!"
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Brent Fritsch

June 25, 2025

5  out of  5
rating by Brent Fritsch
"Jaida went above and beyond. She explained my policy in full detail and allowed me to ask any questions along the way. She even pointed out a few things I was unaware I had. Thank you for all of your help."
We responded:
"Thank you Brent! We appreciate your business."
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Suha Sreeram

June 17, 2025

5  out of  5
rating by Suha Sreeram
"Lance Snider has been our insurance agent for many years now, and I have enjoyed working with Patrick O'Connell. He is always patient and professional whether is the matter is large or small. I never hesitate to call whenever I have questions or need assistance with anything related to our insurance."
We responded:
"Suha thank you so much! Patrick is truly an asset!"
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Whitney Long

June 4, 2025

5  out of  5
rating by Whitney Long
"Lance and his team are first class all the way. Jaida called to help me save money! She was knowledgeable, very personable, and very patient. I appreciated the time she took with me and the money she helped me save!"
We responded:
"Whitney thank you for the review! "
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Christy Harris

June 4, 2025

5  out of  5
rating by Christy Harris
"The staff and Lance are always so helpful and nice!! I wouldn’t trade them for NOTHING"
We responded:
"Thank you Christy! We appreciate you!"
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\\ briana \\

May 30, 2025

5  out of  5
rating by \\ briana \\
"first time ever setting up my own insurance and i decided to go the state farm route. This team was recommended to me and i could not be more satisfied with how it turned out. Jaida was an angel and made this entire process so smooth and so easy for me to follow and i’m so grateful for that. This part of life is kookoo but there comfort in knowing they have an AMAZING lady on their team who will be there to support and break things down with you in a way that doesn’t sound so kookoo and scary."
We responded:
"Thank you Brianna! We appreciate your review and business!"
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Bailey Cardenas

May 30, 2025

5  out of  5
rating by Bailey Cardenas
"Jaida was absolutely amazing in helping us go through our insurance. She answered all of our questions and gave details on how we were covered!! She rocks!!"
We responded:
"Thank you Bailey we appreciate!"
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Kyle Brock

May 28, 2025

5  out of  5
rating by Kyle Brock
"Jaida did a fantastic job of explaining everything and gave us the benefits of our insurance."
We responded:
"Thank you! "
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Vanessa Garcia

May 27, 2025

5  out of  5
rating by Vanessa Garcia
"Jadia Powell is amazing !! She went above and beyond to help my husband and I …"
We responded:
"Thank you Vanessa! Jaida is truly an asset"
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Kerri Kemp

May 23, 2025

5  out of  5
rating by Kerri Kemp
"We worked with Jaida to review our policy and she was absolutely amazing! She walked through each of our coverages and helped us in making decisions while explaining everything!"
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Pilar. J. Rivera

May 22, 2025

5  out of  5
rating by Pilar. J. Rivera
"Service in State Farm has been great but what makes all the difference for me is Jada Smith. Her knowledge, patience , attention to detail , professionalism has made my insurance life much seamless and right the first time. If you go to College station ask for Jada Smith to be your Statefarm Agent"
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Rebecca Schlesinger

May 21, 2025

5  out of  5
rating by Rebecca Schlesinger
"Lance, Steven, and Mari are always so kind and helpful! I love them and their service is exceptional! My car was totaled and everyone took such good care of me. Highly reommend! The post above was two years ago. I called today to add a vehicle and was helped by Rico Wood and he was just as kind and helpful. Good to know there are such wonderful people out here! I called today and spoke to Jaida! Let me tell you, she was so friendly and knowledgeable! If you need help, I would recommend her! I feel like she is one of those people who truly loves to help people! She's a wonderful person! Thank you, State Farm and Jaida! ❤️"
We responded:
"Thank you for the review Rebecca! We appreciate your business!"
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Brad Albright

May 13, 2025

5  out of  5
rating by Brad Albright
"Been with State Farm for a number of years. I called Jaida to get updated ID cards and add two vehicles . She jumped on it and it was done very quick . Thanks for the quick response !!"